F.A.Q.Frequently Asked Questions

We open up a campaign for a window of time (usually 7-15 days) and take pre-orders on specific styles and colorways. We let you know about all of the product details, including the cause and the percentage of sales being contributed to that cause. Once the campaign closes, we move into production and ship directly from our warehouse once completed (usually about 4-6 weeks). Straightforward, right?

In a joint effort with a variety of collaborators, organizations and causes we release new and unique styles that directly go to support a cause near and dear to the hearts of the collective. Here are just a few of the additional benefits of the crowdfunding model:

100% Supply & Demand Match- since we only make what is ordered, we are able to maximize our crowdfunding efforts and reduce overhead by up to 30%!

Significantly Minimizes Waste- with little to no extra fabric needed for inventory, we only get what we need and use what we get!

Maximizes Collective Support- taking pre-orders means we are able to gain as much support as we can by getting the word out and encouraging everyone to support the cause!

*These items have a lead time of 2-8 weeks depending on the style- trust us, the wait will be well worth it!

The goal is to improve lives in our, your, and their community. Whether it’s financial contributions, our time or products. Core Product contributions go directly to helping us help others. The best part? YOU get to help us decide how we use these funds. That’s what being part of the collective is all about!



We will always do our best to honor an exchange for ANY product that has not been worn, altered, or damaged. It’s simple- send us back the item and we will do our best to find the size, colorway, or style that works better for you. Contact us here or email us at team@madethecollective.com

If for whatever reason we are unable to exchange an item, we can provide a refund for the total price of the item(s) MINUS the contributed portion of the profits. (ex. if the item was a 20% contribution on the profits and the item made $15 profit, $3 would be withheld from the refund). Contact us here or email us at team@madethecollective.com